Products
About
Support
Get in Touch
Support FAQs

Questions people
actually ask.

If your question isn't here, it will be answered on the contact page. We respond to every inquiry directly.

The product

What exactly does Howard do?

Howard is an AI assistant that executes tasks. It books flights, manages your calendar, emails clients, and handles day-to-day administrative work — end to end, not just by suggestion. You interact with it by calling or texting its dedicated phone number from anywhere in the US.

Is Howard a chatbot?

No. A chatbot responds to questions. Howard takes action. The difference is the result: when you ask Howard to book a flight, the flight gets booked. You receive a confirmation. Howard does not suggest flights for you to book yourself.

What hardware does Howard run on?

Howard Core ships as a self-contained hardware unit with everything required for operation included in the box. It sits inside your home or office and runs entirely on that hardware. No external compute, no cloud dependency.

How do I interact with Howard?

Howard ships with its own dedicated US phone number. You call or text it the same way you would anyone else. No app to download, no browser tab to find, no interface to learn. If you can send a text message, you can use Howard.

Does Howard work if my internet goes down?

Howard's core processing runs locally, so internet outages don't affect its ability to retain your preferences, history, and configuration. Some task execution — booking flights, sending emails — does require internet access to interact with external services. The assistant itself remains operational.

Privacy & data

Where does my data go?

Nowhere. Howard runs entirely on hardware inside your home or office. Your data — conversations, calendar, email content, preferences — never leaves that hardware. There is no cloud server receiving it, no third party processing it, and no HowardAI server storing it.

Is my data used to train AI models?

No. Howard does not and cannot train on your data. The training would require your data to reach a server capable of training. Your data doesn't leave your building, so the question is structurally impossible.

How is Howard different from cloud AI products on privacy?

Cloud AI products make privacy promises in policies. Howard makes the promise in hardware. When every other AI product says "we protect your data," they mean they have a policy governing how they handle it on their servers. Howard's answer is that there are no such servers. The data stays because there is nowhere else for it to go.

What does the monthly subscription cover?

The subscription covers API updates that keep Howard's capabilities current, security monitoring of your hardware and software stack, customer support, and a priority replacement warranty — meaning if your unit fails, a replacement ships the same day.

Purchasing

Can I buy Howard Core now?

Not yet. Howard Core is pre-launch. Pre-orders are not currently open. Get in touch through the contact page and we'll notify you directly when they do.

How much does Howard Core cost?

Howard Core starts at $1,750 as a one-time hardware purchase. The monthly subscription is billed separately. Subscription pricing will be communicated before launch.

How long does setup take?

The self-installation experience is a core product deliverable. It's benchmarked at full operational setup within 30 minutes of opening the box. No technical experience is required and no technician is needed.

Still have questions?

Every question gets a direct answer. We don't use bots for support — appropriately enough.

Contact Us